【单选题】如果一个贷款组合中违约贷款的个数服从泊松分布,如果该贷款组合的违约概率是5%,那么该贷款组合中有10笔贷款违约的概率是:( )
A.0.01
B.0.012
C.0.018
D.0.03
【单选题】The phone rings at work. You pick it up and the caller (1) into a complaint: "I asked for a catalogue three weeks ago and I still don’t have it! What kind of (2) are you running, anyway "
Don’t (3) explaining that half the staff is out with (4) flu. Well- intentioned though they may be, such explanations usually add to the complainer’s (5) because they come across as excuses. (6) the complainer has a (7) gripe, avoid belaboring what went wrong. (8) , agree, apologize and then move on to what can be done about it. Simply (9) : "You’re right. I’m sorry you haven’t received it yet. If I can have your name and address again, I’ll (10) put it in the mail to you today."
I recently (11) this approach firsthanD、The reception area in my doctor’s office was full. The man across (12) me had already (13) the pile of tattered magazines and was squirming in his seat, looking at his watch every few minutes. Finally he marched to the receptionist’s window and (14) on the glass. "What’s going on " he demanded (15) , "I had an (16) for three o’clock!"
"You’re right," said the receptionist, "I’m sorry you’ve had to wait so long. The doctor was held up in surgery. Let me (17) the hospital to see how much longer he’ll be. I (18) your patience."
Telling someone you’re sorry doesn’t mean you’re admitting guilt. It simply acknowledges his frustration and defuses the complaint. Then by taking action and focusing on what (19) be done rather than what hasn’t been done, you (20) a mistake before it gets bigger.
A.firm
B.legal
C.hostile
D.legitimate
【判断题】商业银行之所以承担操作风险是因为它可以为商业银行带来额外收益。( )
【单选题】就监督管理部分而言,第十届全国人民代表大会常务委员会第六次会议通过的《中国人民银行法修正案》修订的重点是( )
A.中国人民银行开始行使反洗钱的职能
B.中国人民银行开始行使直接检查监督权
C.中国人民银行开始行使直接审批金融机构的职能
D.中国人民银行将对银行业的监管职能划分出来,移交给银监会
【判断题】风险管理是商业银行的核心竞争力。( )